Shipping policy


Last updated: 01.11.2026

When we ship

The Dtablet device is sold on pre-order. Estimated delivery is June-August 2027. No order ships before then. See our Pre-Order Terms of Sale for how delivery estimates and delays are handled.

Where we ship

We ship to Norway and the United States only.

Checkout will not accept a delivery address in any other country. We are not able to make exceptions during the pre-sale, and we cannot ship to freight forwarders or parcel-forwarding addresses.

If an order is placed for delivery outside these two countries, we will cancel it and refund you in full.

Shipping cost

Shipping is free on all orders to Norway and the United States. The price you pay at checkout includes delivery to your address. We will not charge you for shipping later, even if our own shipping costs change before your order is dispatched.

Import duties, customs and taxes

Orders delivered within Norway

You will not pay any import duties or customs charges on delivery. 

Dtablet AS is not currently registered for Norwegian VAT, and prices do not include MVA. If Dtablet AS becomes VAT-registered before delivery, the price you paid will not change.

Orders delivered to the United States

Dtablet covers all customs duties, tariffs and import processing charges on your order. We ship delivered duty paid, so the carrier will not collect anything from you on delivery. If these charges increase before your order is dispatched, we absorb the increase, and the price you paid will not change.

Delivery, risk and address accuracy

  • Risk of loss or damage passes to you when you, or a carrier you have arranged yourself, take physical possession of the product.

  • If a shipment is lost or damaged in transit while arranged by us, we replace it or refund you.

  • Please keep your delivery address up to date. Because delivery is more than a year after ordering, we will ask you to confirm your address before dispatch. If we cannot reach you, we will hold your order and contact you again rather than shipping to a stale address.

  • Undeliverable parcels returned to us will be held and we will contact you to arrange redelivery or a refund.

Contact

hello@dtablet.com Dtablet AS, Krambugata 2, 7011 Trondheim, Norway