When we ship

The Dtablet device is sold on pre-order. Estimated delivery is April 2027. No order ships before then. See our Pre-Order Terms of Sale for how delivery estimates and delays are handled.

Where we ship

Shipping cost

Because manufacturing has not begun and carriers have not been contracted, final shipping rates are not yet fixed.

We will confirm the shipping cost to you in writing before your order is dispatched. If you do not accept the confirmed cost, you may cancel for a full refund under our Pre-Order Terms.

Where a shipping charge is shown at checkout, that amount will not increase. Any increase in our actual cost is ours to absorb, not yours.

Import duties, customs and taxes

Orders delivered within Norway

No import duties or customs charges apply.

Dtablet AS is not currently registered for Norwegian VAT, and prices do not include MVA. If Dtablet AS becomes VAT-registered before delivery, the price you paid will not change.

Orders delivered to the United States

The United States no longer applies a duty-free allowance to low-value imported parcels. The former $800 de minimis exemption was suspended for all countries in August 2025 and has since been written into regulation, with statutory repeal following in 2027. This means customs duty, tariffs and import processing charges apply to every shipment into the United States, regardless of value.

We will confirm in writing before dispatch:

• the total duty and import charges applicable to your order;

• whether we have prepaid them on your behalf (delivered duty paid) or whether the carrier will collect them from you on delivery.

If you do not accept those terms, you may cancel your order for a full refund. We will not dispatch an order into an unexpected customs charge.

We will also confirm the country of manufacture and tariff classification of the product once a manufacturing partner has been selected, as these affect the duty rate.

Delivery, risk and address accuracy

• Risk of loss or damage passes to you when you, or a carrier you have arranged yourself, take physical possession of the product.

• If a shipment is lost or damaged in transit while arranged by us, we replace it or refund you.

• Please keep your delivery address up to date. Because delivery is more than a year after ordering, we will ask you to confirm your address before dispatch. If we cannot reach you, we will hold your order and contact you again rather than shipping to a stale address.

• Undeliverable parcels returned to us will be held and we will contact you to arrange redelivery or a refund.

Contact

hello@dtablet.com Dtablet AS, Krambugata 2, 7011 Trondheim, Norway